FAQ
Have Questions? We've Got Answers! Below are some of the most frequently asked questions from our customers. If you don’t see what you’re looking for, feel free to give us a call—we’re happy to help!
Bendant Lamp
How do I bend my lamp?
Bend the lamp symmetrically to keep the light level and maintain a consistent appearance.
Bendant Lamp Mini
How do I bend my lamp?
Bend the lamp symmetrically to keep the light level and maintain a consistent appearance.
Custom Foldscapes
Are Custom Foldscapes fire rated?
No, standard product Custom Foldscapes are not fire rated. Fire marshal approval may be required for decorative use. For a fire-rated option, consider our Feltforms Ceiling Tiles or inquire about special order Foldscapes productions for your project.
How do I clean Custom Foldscapes?
Dust the tiles with a vacuum. Light marks can be removed with a soft eraser, but liquid stains are usually permanent. Replace damaged tiles when necessary.
Custom Nomad System (Cardboard)
Are Nomad systems easily disassembled and reassembled?
Yes! Nomad Systems are tool-free, hardware-free, and easy to assemble, disassemble, and store. The modular design allows for quick setup and breakdown without requiring permanent structural changes to your space, making it ideal for flexible, temporary, or mobile environments.
Can I do a Custom Nomad in open assembly?
No. We have found that artwork printed in the open assembly does not read well. If your project requires open assembly contact customer support to discuss further.
Feltforms Wall Tiles
Are Feltforms fire rated?
Yes, all Feltforms tiles are fire rated to ASTM E84 Class A standards.
Can Feltforms be installed on curved walls or ceilings?
Feltforms can be installed on slightly curved walls, but they are not suited for pillars or surfaces with tight curves. The dimensional designs limit how easily the tiles can bend. Edge and Twist Feltforms are the most adaptable options for use on gently curved surfaces.
Can Feltforms be used outdoors?
Feltforms are not designed for outdoor use. While the tiles are made from recycled plastic bottles (rPET), which can withstand some humidity, they are not intended for outdoor installations where they would be exposed to the elements.
How do I clean Feltforms?
Vacuum regularly. For stains, spot clean with warm water and a damp cloth, or use mild soap for deeper stains. Dab gently instead of scrubbing. In healthcare settings, you can clean Feltforms with a 1:10 bleach solution, then rinse with water.
Feltforms Ceiling Tiles
Are Feltforms fire rated?
Yes, all Feltforms are fire rated to ASTM E84 Class A standards.
How do I clean Feltforms?
Vacuum regularly. For stains, spot clean with warm water and a damp cloth. Use mild soap for tougher stains, but dab gently instead of scrubbing. In healthcare settings, use a 1:10 bleach solution for disinfection, then rinse with water. Tiles can be rinsed and air-dried.
Flip Stools
Can Flip Stools be used outdoors?
Yes, Flip Stools are made from powder-coated aluminum and ash, making them suitable for outdoor use. However, for uncovered outdoor environments, the limited warranty is reduced to 2 years.
Fly Seesaw
Are Fly Seesaws in stock?
Fly Seesaws are made to order from stock components and typically take 4-8 weeks for delivery. All parts are handcrafted in the USA.
Can Fly Seesaws be customized?
Yes, all Fly Seesaw components can be customized. Additional fees may apply for special powder-coated finishes or wood stains.
Can Fly Seesaws be used outdoors?
Fly Seesaws can be used outdoors, but we recommend not leaving them exposed to the elements. Regular cleaning and maintenance are required for durability and safety. All liability rests with the user.
Foldscapes
Are Foldscapes fire rated?
No, standard Foldscapes are not fire rated. Fire marshal approval may be required for decorative use. For a fire-rated option, consider our Feltforms Ceiling Tiles or inquire about special order Foldscapes productions for your project.
Can Foldscapes withstand temperature fluctuations?
Yes, but we recommend installing Foldscapes in environments with stable indoor conditions. While they can handle minor fluctuations, prolonged exposure to extreme temperatures or humidity may cause warping or degradation over time. For areas with significant temperature changes, a more durable ceiling tile like our FeltForms Ceiling Tiles may be a better choice.
Glide Stool
Are Glide Stools in stock?
Glide Stools are made to order from stock components and typically take 4-8 weeks for delivery. All parts are handcrafted in the USA.
Can Glide Stools be customized?
Yes, all components of the Glide Stool can be customized. Additional fees may apply for special powder-coated finishes or wood stains.
Can Glide Stools be used outdoors?
Glide Stools are suitable for outdoor use but should not be left exposed to the elements. Regular cleaning and maintenance are recommended for durability and safety. All liability rests with the user.
Hangout Room Dividers
Are Hangout Room Dividers fire rated?
Yes, all Hangout quilts are ASTM E84 Class A fire-rated and made from contract-grade materials suitable for commercial spaces.
Loop by the Yard
Can I cut Loop by the Yard?
Yes! Loop is designed to be cut, sewn, and used like a textile. It combines the flexibility of paper with the durability of a non-woven fabric.
Can I order less than a yard?
No, the minimum order is one yard.
Nomad Felt Spacers
Are these available in custom colors?
Yes, Nomad Felt Spacers can be coated in most RAL colors. Minimum order quantities may apply. For more information, please contact customer support.
Nomad Folding Stool
Can I custom print the Nomad Stool?
Yes, custom printed Nomad Stools are available. Minimum order quantities may apply. For more details, please contact customer support.
Nomad System (Cardboard)
Are Nomad systems easily disassembled and reassembled?
Yes! Nomad Systems are tool-free, hardware-free, and easy to assemble, disassemble, and store. The modular design allows for quick setup and breakdown without requiring permanent structural changes to your space, making it ideal for flexible, temporary, or mobile environments.
Can Nomad System be painted or finished?
Painting Nomad System modules is not recommended as it can cause warping. However, if you choose to paint them, use a spray or roller application and ensure both sides are painted to minimize distortion.
Nomad System Felt / Nomad System Felt PRO
Are Nomad Systems easily disassembled and reassembled?
Yes! Nomad Systems are tool-free, hardware-free, and easy to assemble, disassemble, and store. The modular design allows for quick setup and breakdown without requiring permanent structural changes to your space, making it ideal for flexible, temporary, or mobile environments.
Pensprouts
Are these available in custom colors?
No, but we can customize the artwork to suit your brand or trade event.
Are these available in custom colors?
No, but we can customize the artwork to suit your brand or trade event.
Plasticforms Wall Tiles
Are Plasticforms fire rated?
No, Plasticforms are not fire rated. For a fire-rated option, we recommend our FeltForms line.
Are Plasticforms suitable for high-humidity areas (e.g., bathrooms)?
Yes, Plasticforms can be used in high-humidity environments, but they should not replace ceramic tiles or be used where they will have direct water exposure, such as in a shower or near sinks.
Are the tiles hollow?
Yes, Plasticforms tiles are hollow.
Are the tiles water-resistant?
Yes, Plasticforms tiles are water-resistant and can be cleaned with non-abrasive cleaners or a damp cloth. However, they are not designed for outdoor use or areas with constant water exposure.
Can I combine different tile designs?
Yes, all tiles can be combined as they share the same thickness across their edges. However, it's not common to see them mixed in projects.
Can the tiles be cut?
Yes, tiles can be cut with a utility knife, scissors, or power tools. For best results, use sharp tools and mark cut areas with masking tape. Place cut tiles where imperfections are less visible or center the pattern to avoid cutting altogether.
Can the tiles be painted?
Yes! Plasticforms can be painted, but you'll need a specialty plastic primer. We suggest Rust-Oleum® Specialty Plastic Primer Spray. Follow the primer instructions and allow it to dry completely before applying additional finishes.
Quiltforms Baffles
Are Quiltforms Baffles fire rated?
Yes, all Quiltforms Baffles are ASTM E84 Class A fire-rated and made from contract-grade materials for commercial use.
Quiltforms Curtains
Are Quiltforms Curtains fire rated?
Yes, all Quiltforms are fire-rated ASTM E84 Class A, made from contract-grade materials suitable for commercial use.
Quiltforms Wall Art
Are Quiltforms fire rated?
Yes, all Quiltforms are fire-rated ASTM E84 Class A and made from contract-grade materials.
Sled
Are Sled Room Dividers easily disassembled and reassembled?
Yes! The Sled uses our tool-free, hardware-free Nomad System and the Sled itself only requires an adjustable wrench for assembly.
Can I combine modules to make patterns on the Sled Room Divider?
Yes! You can customize your Sled Room Divider by purchasing the Sled base and Nomad System modules separately. For a 5' x 4' wall, you’ll need 5 boxes of Nomad System Felt, and for a 5' x 6' divider, 8 boxes will be required. This allows you to create unique designs by combining module colors.
Can Sled Room Dividers be configured in open assembly?
No, Sleds are designed exclusively for closed assembly.
Sled Room Divider / Sled Room Divider PRO
Are Sled Room Dividers easily disassembled and reassembled?
Yes! The Sled uses our tool-free, hardware-free Nomad System and the Sled itself only requires an adjustable wrench for assembly.
Can I combine modules to make patterns on the Sled Room Divider?
Yes! You can customize your Sled Room Divider by purchasing the Sled base and Nomad System modules separately. For a 5' x 4' wall, you’ll need 5 boxes of Nomad System Felt, and for a 5' x 6' divider, 8 boxes will be required. This allows you to create unique designs by combining module colors.
Can Sled Room Dividers be configured in open assembly?
No, Sleds are designed exclusively for closed assembly.
Sleek Hardwiring Kit
Do you offer Hardwiring Kits in custom colors?
Yes, custom hardwiring kits are available by special order. Additional costs may apply for non-stock RAL colors. Please contact us for more details on customization options.
Slide Shelf
Are Slide Shelf bins and brackets available in other colors?
Yes, custom RAL colors are available for an additional fee and may require additional lead time. Please contact trade support for details.
Can I order bins separately for the Slide Shelf?
Yes, to order additional bins, please contact customer support for assistance.
Non Categorized FAQs

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